Comprehensive Regulatory Document for Legal Services and Contractual Relationship
Article 1: Introduction to the Firm and the Legal Basis for Practicing the Profession
Juma Al-Naqbi Law Firm for Advocacy and Legal Consultations is one of the officially accredited legal offices in the United Arab Emirates, duly authorized to practice law and provide all types of legal services and consultations, in accordance with the licenses issued by the competent authorities, primarily the Ministry of Justice and the Legal Affairs Department – Dubai. This authorization is based on the official power of attorney registered under number (909), which authorizes lawyer Juma Al-Naqbi, or anyone he delegates, to sign and represent the firm in various legal dealings.
The firm operates within a precise legal framework based on the regulations and ethics governing the legal profession, adhering to the highest professional standards in representation before all courts of different levels, and in accordance with the agreed scope with clients. This interpretive preamble forms an integral part of this document and is relied upon as a primary reference in interpreting or applying its provisions.
Article 2: Professional Obligations and the Firm’s Legal Approach
The firm performs its legal duties with a professional methodology grounded in due diligence, legal competence, and ethical commitment. It exerts serious and continuous efforts to achieve the best possible outcome for the client within the limits of the law. The firm provides necessary consultations—whether oral or written—based on in-depth legal analysis tailored to the nature of each case.
The firm also provides legal, administrative, and financial support within the agreed scope of work and ensures full protection of the confidentiality of all data and documents submitted to it, in compliance with the principle of professional secrecy. The firm informs the client of any developments or new decisions relating to their cases within a maximum of forty-eight hours from receipt, reinforcing continuous communication and meticulous follow-up.
Article 3: Client Obligations and Requirements for Legal Cooperation
The client is obligated to provide the conditions necessary for the firm to perform its legal role effectively, starting with submitting duly notarized powers of attorney, fully disclosing all facts and information relating to the case, and providing the required documents immediately upon request.
The client must not conceal any information that may materially affect proceedings or outcomes and must comply with all legal timelines and procedural deadlines. The client is also required to pay the agreed fees and dues through the approved payment methods, as this constitutes an essential part of executing the assigned tasks. Full cooperation with the firm is mandatory to ensure the smooth progression of legal procedures without obstacles.
Article 4: Scope of Legal Services and Limits of Judicial Representation
The scope of services provided by the firm includes full representation and litigation before the Court of First Instance and the Court of Appeal for the cases specified in the agreement. If the client wishes to add new actions—such as appeals, cassation, or execution of judgments—this shall be done through an additional appendix that becomes an integral part of the original contract.
Regarding execution procedures, the firm follows up for one year from the date of commencement. The task is deemed completed once all procedural steps are fulfilled, regardless of the recovery outcome, as the firm will have completed all assigned legal work in accordance with the law.
Article 5: Payment Terms and Official Payment Mechanisms
The firm’s policies require that legal fees and payments be made exclusively through the firm’s official bank accounts and through the accredited accounting department. No payments made to personal or non-approved accounts are accepted, and the firm bears no legal or financial liability for any transfer conducted outside the predetermined official channels.
The official receipt issued by the firm, bearing the stamp and signature, is the only legal proof of payment. This financial regulation ensures transparency, protects the client, and prevents any party from being exposed to fraudulent or unauthorized transactions.
Article 6: Anti-Fraud Measures and Protection of the Firm’s Corporate Identity
The firm reserves all legal rights to address any cases of impersonation or unauthorized use of the firm’s name, trademark, or the name of lawyer Juma Al-Naqbi or any of his representatives. This includes taking all criminal and civil actions against any party involved in such acts inside or outside the country.
This article aims to safeguard the firm’s identity and professional reputation and prevent its name from being exploited in illegal activities that may harm its legal standing or its clients.
Article 7: Official Communication Channels and Legal Correspondence
The firm adopts specific official channels for communication, namely the accredited email: support.dpt@lawservices.ae
in addition to WhatsApp via the numbers: 0564066060 و 0561999980.
No communication conducted through other channels is accepted, nor is any unverified communication considered valid. All communication must be in writing to ensure documentation and preservation of rights, and no verbal communication is recognized under any circumstances.
Article 8: Working Hours and Regulations for Receiving Requests
Official working hours are from Sunday to Thursday, from 1:00 PM to 5:00 PM. Requests or inquiries received outside these hours are not processed unless in urgent cases that require immediate intervention, as determined by the firm’s legal administration.
This scheduling ensures effective time management, professional service delivery, and prevents overlap in tasks that may affect the quality of legal work.
Article 9: Regulation of Legal Consultation Requests
Legal consultations are provided exclusively through the approved official channels and are granted only after verifying the identity of the service requester and completing the required fees and administrative procedures. The firm does not recognize any verbal consultation that is unrecorded or provided outside the approved framework.
This regulation ensures the quality and accuracy of legal advice and protects the rights of both parties in the event of any future dispute.
Article 10: Conditions for Commencing Work and Preliminary Procedures
The firm does not commence any legal work unless a formal legal agreement is signed, specifying the nature of the work, tasks, and fees, along with submission of a notarized power of attorney authorizing the firm to proceed with the procedures without restrictions. Any request not meeting these requirements is non-binding and does not create any legal or professional obligation on the firm.
This condition ensures the soundness of legal procedures from the beginning and protects both parties from any potential misunderstandings.
Article 11: Prohibited Acts Related to Financial and Security Crimes
The firm does not undertake any work that is linked or suspected to be linked to crimes involving terrorism financing, money laundering, or other illegal activities. Should any suspicion arise, the firm immediately suspends work and undertakes the necessary procedures to notify the competent authorities, in compliance with applicable national laws.
This article reflects the firm’s commitment to legal and ethical standards and its adherence to professional integrity and national security requirements.
Article 12: Provisions of Withdrawal, Termination of Agreement, and Resulting Effects
These provisions govern the relationship in the event the client requests to withdraw from or terminate the agreement. If termination occurs before commencement of legal procedures, the firm is entitled to 50% of the fees or AED 10,000—whichever is higher—covering preparatory efforts.
If termination occurs after procedures begin or any legal step is taken, the fees become fully due, as the firm would have already performed legal work. If a settlement between parties occurs during the case, full fees become payable, as the firm’s efforts contributed to reaching the resolution.
Article 13: General Provisions and Legal Regulation of the Contractual Relationship
The firm’s fees do not include court fees, government charges, expert costs, translation fees, or judicial publication costs. The client bears these expenses separately. No payments made to the firm are refundable for any reason, as they represent compensation for legal efforts already performed.
The client must notify the firm of any procedure or hearing at least five working days in advance, and the firm initiates work within ten days from receiving the required documents. The firm may assign any lawyer or legal colleague without requiring the presence of the principal attorney.
Dubai or Sharjah courts have jurisdiction over any dispute arising from this document. Agreements signed via email or WhatsApp are considered binding electronic agreements with executory force. The signatures of both parties constitute an explicit waiver of the right to challenge the agreement for forgery or unfairness. The agreement is issued in two original copies, each party retaining one when needed.
Juma Al-Naqbi Law Firm reserves the right to modify and update this policy and the terms periodically without prejudice to the interests of others. These terms and conditions form an integral part of the fee agreements concluded with clients and are considered inseparable from this document. Last update of this document: December 2025